Services

Built around the problem you actually have.

Website creation is the starting point for every project. From there, we build what your business actually needs, from enquiry handling to a full custom system. We work with businesses of different sizes and budgets, and we agree a clear scope with you before anything is built.

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01Every project

Website design and development

“Your website doesn't reflect the business you run, or it isn't bringing in enquiries.”

A fast, professional website, designed around your customers and built to turn visitors into enquiries.

Every project starts here. Your website is often the first thing a customer sees, and the place where every other system connects.

We design and build it around your business and the people you serve: what they need to know, what makes them trust you and what you want them to do next.

Design built around your brand
Works well on phones, tablets and desktops
Clear service and contact pages
Search-friendly structure and page details
Help connecting your domain

Discuss this with us

See it in The Cross Clinic, Elation Emma and Mark Paterson Film

Lead Generation and Lead Nurturing

“Customers find you through different channels, but without a clear process, opportunities get missed and leads go cold.”

Lead-generation journeys that capture enquiries, keep every prospect's details in one place and prompt consistent follow-ups, so more of them become customers.

Lead generation: your website and its contact points are built to turn interest into enquiries, with clear next steps, forms that ask the right questions and quick ways to reach you by WhatsApp or email.

Lead nurturing: every enquiry lands in one place, with an alert, a status and a follow-up date, so you always know who's waiting to hear back and can guide them to the next step.

Enquiry forms and calls to action built into your site
Enquiries pre-filled from what a visitor chose
Instant alerts for every new lead
Lead tracking with statuses and follow-up reminders
WhatsApp and email shortcuts

Discuss this with us

See it in Elation Emma and Mark Paterson Film

Booking and third-party integrations

“Bookings, payments and customer details live in separate tools that don't talk to each other.”

Your website connected to the booking, payment and email services you rely on, so the customer journey feels like one system.

Often the right answer is to keep the tools you already pay for and connect them properly. Sometimes it's to replace them.

We look at what you use today, then connect booking platforms, payments, email and spreadsheets so information flows without being re-typed.

Linking to existing booking platforms
Online payments and memberships
Email and notification services
Google Workspace connections

Discuss this with us

See it in The Cross Clinic and Elation Hub

Automation and process improvements

“Repetitive admin is eating hours you should be spending on the business.”

Routine tasks handled automatically, from updating your timetable to alerting you about new enquiries.

Small, repeated tasks add up. Updating availability, copying details between systems, chasing follow-ups.

We find the jobs that don't need a person and automate them, using tools that are easy for you to keep using, like a Google Sheet you can edit on your phone.

Website content driven by a spreadsheet
Automatic notifications and reminders
Data moved between tools automatically
Simple dashboards and pipelines

Discuss this with us

See it in Elation Emma and Elation Hub

Custom tools and internal systems

“Off-the-shelf software doesn't fit how you work, or the subscription keeps growing.”

Software built around your rules and your team: booking, memberships, access, staff tools, whatever the business needs.

Some businesses outgrow generic software. The rules don't fit, the costs keep rising or the data isn't yours.

We design and build tailored systems with separate views for customers, staff and management, built on established, secure services.

Customer and staff portals
Booking, memberships and payments
Roles and permissions
Reporting for management

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See it in Elation Hub

Tailored solutions

“Something in the business is holding you back, and it doesn't fit a category.”

Tell us what's getting in the way. We'll work out whether technology can fix it, and if it can, what the simplest fix looks like.

Not every bottleneck fits a neat service. Sometimes it's cash flow, sometimes it's time and sometimes it's a process nobody has had a chance to fix.

Every requirement beyond a website is scoped individually. We'll be straight with you about what will help and what won't.

An honest look at the problem
A recommended, scoped solution
Built in stages if that suits you

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After launch

Launching is just the beginning.

We can continue improving your website and systems through ongoing support designed around your business.

Ask About Ongoing Support

Not sure which of these you need? Just ask us.

Send us a quick message about what's getting in the way, or tell us about your business and book a free discovery call. We'll work out the right starting point with you.

Message Us on WhatsApp Tell Us About Your Business