Privacy and cookies

Our enquiry form and discovery calls

On our contact page you tell us about your business and book a free discovery call. The form asks for your name, business name, email address, phone number, what you're struggling with in your business and what you'd like us to help with.

You choose a time in a booking calendar provided by Calendly, embedded on the page. To save you typing them again, we pass your answers into Calendly's booking form, so Calendly holds them with your booking and they appear in the calendar invitation. Calendly sends your booking confirmation and calendar invitation.

Once your booking is confirmed, this website's server checks it with Calendly and forwards your answers, with the time and reference of your booking, to our Google Form. They are stored in a private Google Sheet that only Saltra's founders can open. The website itself does not keep a copy, and does not log your answers.

We use this information only to respond to your enquiry, hold the call and manage our contact with you as a prospective client. Our lawful basis is taking steps at your request before entering into a contract. Please don't include sensitive personal information, such as health details, in your answers.

Our client onboarding form

If we agree to work together after our introductory conversation, we send you a link to a more detailed form about your business and project, on this website. Like the enquiry form, your answers pass through this website's server to our Google Form, and are stored in a separate private Google Sheet. We use them to plan and deliver your project.

Our referral programme

If you join our referral programme, or someone refers your business to us, the details go through this website's server to a private Google Sheet that only Saltra's founders can open, and Google sends the programme's emails for us. What we collect, why, and how long we keep it is explained in the referral programme's privacy information.

If a business that was referred to us sends an enquiry, we link the enquiry to the referral so the person who introduced them can be credited.

Cookies

This website does not set any cookies of its own, and does not use advertising or tracking cookies, so there is nothing to accept or decline.

Some third-party content can set cookies, but only when you choose to load it:

• Calendly. The booking calendar on our contact page appears only after you've filled in the enquiry form and pressed Book a Call. Calendly may set its own cookies while it is open, and shows its own cookie notice.
• Google Forms. If you choose to open the Google Forms version of our onboarding form instead of ours, Google may set its own cookies.
• Live previews. A client's website may set its own cookies while you have its preview open.

While you fill in one of our forms, your unsent answers are kept in your browser for that tab only, so a refresh doesn't lose them. They are deleted when you send the form or close the tab, and never leave your device until you press send. If you arrived through a referral link, the referral code is kept the same way, with your enquiry, so the person who introduced you can be credited. After you join or refer a business, your name, email and referral code are kept for that tab too, so you don't have to type them again.

You can clear or block cookies at any time in your browser settings.